Performance Improvement - Accredited Programs

Step up from traditional training methods to achieve the best results through

• JumpStart (includes Certificate II in Customer Contact) *
• Company Inductions (includes Certificate II and/or III in Customer Contact) *
• Outstanding Service (includes Certificate III in Customer Contact) *
• Outstanding Leaders (includes Certificate IV in Customer Contact) *

Outstanding business results come from staff who are developed to

• Increase sales
• Raise service excellence
• Promote your organisation’s brand
• Implement and monitor quality and continuous improvement
• Adapt to change
• Be innovative
• Increase efficiencies
• Adhere to performance expectations
• Commit to productivity
• Lead and motivate selves effectively
• Lead and motivate others effectively
• Enjoy the work they do

Compelling reasons for enrolling staff into our accredited programs

• We make a huge difference to your staff skill and efficiencies
• Our programs are innovative, advanced and flexible
• Staff enjoy them as they get personal and professional benefits
• Our facilitators have industry and behavioural teaching experience
• They are customised to suit the individual organisation’s specific needs
• Program activity schedules are designed to have minimal impact on your operational requirements
• These programs create motivated, productive and high performing staff
• Staff are issued with a certificate in the level of accreditation they enrol in
• Staff that conform to government criteria are eligible for funding to subsidise your training investment*
• We manage the administration of each program to minimise impact on your in-house resources

* Government funding assistance may be available to subsidise your training investment. Assistance may include Commonwealth incentives of up to $4,400 per person and eligibility is determined by a New Apprenticeship Centre.

Staff who complete an accredited program will be issued with the relevant accreditation upon completion.

To find out how our Accredited Program Solutions can get you the results others can’t,                                                                 please call us directly on +61 3 9500 2050.